Infrastructure Remediation
100 plus IT remediation issues on the initial backlog with circa
18 Likes
PSD2 E-Commerce SCA
New European legislation requires all payment service providers to use multi-factor
8 Likes
Digital failure demand – The hidden cost of poor design
A few years ago, I ran a Customer Insight exercise into
9 Likes
A service without value is too expensive… no matter how low the cost
Imagine you’re catching a flight, for business or leisure, it doesn’t
11 Likes
